Refund policy

We take pride in resolving any issues you may have with Greek-Kit.

We have a 30-day return policy, which means you have 30 days to request and initiate your return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. All pages must be unused and all accessories must be in their original packaging. You’ll also need the receipt or proof of purchase.

To start a return, please contact us at Studio@Greek-Kit.com. Once your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. All return shipping costs are the responsibility of the Customer.

You can always contact us for any return question at Studio@Greek-Kit.com.

Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. Once approved, you’ll be automatically refunded to your original payment method minus the original shipping costs. Please remember it can take some time for your bank or credit card company to process and post the refund too.